Frequently Asked Questions
Everything you need to know about our curated home and stationery collections.
How do you ensure fragile items are shipped safely?
We take immense care in packaging our delicate goods. Each item is wrapped in protective, high-quality materials and shipped in reinforced boxes to ensure your home treasures arrive in perfect condition.
What is your return policy for home decor?
We offer a 14-day return window for most items. Products must be in their original, unused condition and packaging. Please note that certain bespoke or perishable items may be exempt from returns.
Do you offer international shipping?
Yes, we ship our curated collections worldwide. Shipping costs and delivery times are calculated at checkout based on your location and the weight of your order.
Are your products ethically sourced?
At Choosing Keeping, we prioritize working with traditional manufacturers and independent artisans. We select products based on craftsmanship, durability, and ethical production standards.
Can I track my order once it has been placed?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a seamless checkout experience.