Returns & Exchanges

At Choosing Keeping, we take great pride in the quality and curation of our home and stationery goods. If you are not entirely satisfied with your purchase, you may return eligible items in their original, unused condition within 14 days of receipt.

Return Process

• 1.
  Initiate Return

  Contact our customer care team via email with your order number and the specific items you wish to return to receive a Return Authorization.

• 2.
  Secure Packaging

  Carefully pack the items in their original packaging, ensuring delicate home goods are well-protected to prevent damage during transit.

• 3.
  Shipping

  Affix the provided return label or ship via a tracked courier service to our London warehouse address provided in your authorization email.

• 4.
  Quality Inspection & Refund

  Once our team inspects the returned items for resale condition, a refund will be issued to your original payment method within 5-7 business days.